HOA Board Says Management Company Has Unilaterally Added New Fees

Lea el artículo completo en HOALeader.com.

Can a property management unilaterally introduce new fees during an active contract, especially when citing new state laws requiring increased member notifications through their own online portals? We asked property management experts to weight in and provide potential solutions to eliminate surprises or added costs altogether.

Even with the statutory changes we’ve gone through in Florida, our management company has not added costs. Many management companies do this, so I’m not surprised by what I read here,” says Alex Argento, Senior Vice President — Head of Southeast Operations.

“But boards should really review their contract with their management company prior to signing it. What boards really want to be careful about is making sure you’re working with a management company that understands the statutory compliance piece of managing your property. You should never be paying for something you have to comply with. Putting documents on the resident portal? It’s the law. It’s not an option. You shouldn’t be charged for it.”

While management companies may add fees after contract negotiations, those charges usually require board oversight. Vigilant document review and open communication are effective ways to foster transparency and avoid surprises in the future.