WELCOME TO BOARD MEMBER 101
AKAM is Next To You, Every Step of the Way
AKAM CEO Ken Greene welcomes you to Board Member 101 — a brand-new resource created to empower, educate, and support AKAM board members at every stage. In this short message, Ken shares AKAM’s Residential Intelligence (ResIQ) business philosophy and the five principles that guide everything we do: financial expertise, technological intelligence, practical sensibility, creativity, and emotional awareness.
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The ResIQ Podcast
Board Member 101 Series
Serving on a condo, co-op, or HOA board is both an honor and a responsibility that can often feel like learning a new language of finance, building operations, and community relations all at once. The ResIQ Podcast: Board Member 101 Series was created to change that.
In five short, story-driven episodes, AKAM’s experts bring the company’s ResIQ principles — financial expertise, technological intelligence, practical sensibility, creativity, and emotional awareness — to life with authentic customer examples and actionable guidance.
Listeners will hear how boards avoided costly mistakes, saved significant funds, and built stronger communities through strategy and empathy.
The result: board members feel more confident and better equipped to ask the right questions, make informed fiduciary decisions, and collaborate more effectively with their management team.
Why it matters:
This series goes beyond property management; it’s about redefining what it means to lead. By blending financial insights, technological intelligence, practical tactics, creativity, and emotional connection, Board Member 101 turns everyday challenges into opportunities for growth — helping board members become informed, unified, and empowered decision-makers.
Emotional
Awareness
Practical
Sensibility
Technological
Intelligence
Creativity
Financial
Expertise
Emotional Awareness
Prioritizing respect and kindness in every interaction to ensure our communities are exceptional places to live, work, and thrive.
Practical Sensibility
Addressing the day-to-day needs of organizing, operating and maintaining properties with attention to detail and efficiency.
Technological
Intelligence
Embracing the latest technology to drive innovation and improve the customer experience.
Creativity
Seeking and implementing resourceful, personalized solutions that meet our clients’ unique needs.
Financial Expertise
Helping clients manage, track, and strengthen the financial performance and growth of their property or investment.
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AKAM Solutions
Exceptional Property Management
We deliver exceptional property management services tailored to the distinct needs of Condominiums, Cooperatives, Homeowner Associations, New Development properties, Commercial spaces, and Multifamily communities. Our dedicated team of professionals is well-versed in all legal, financial, and operational aspects of property management, ensuring comprehensive support that aligns with the highest industry standards.
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Capital Project Management
We have a team that is dedicated to handling all aspects of projects to keep things rolling smoothly, every step of the way. With a focus on communication, budget, supervision, and quality assurance, we make sure every detail is managed with a fine-toothed comb. Work with us to see how we can improve the flow and progress of your property’s projects from start to finish.
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Greening Initiatives & Energy Services
Our team is well-versed in energy compliance and local regulations for different areas. We’ll work with you to craft a tailored plan for your building, aimed at cutting costs and energy use while meeting building compliance standards. With expert knowledge of incentives for energy-efficient upgrades, we’ll secure a more sustainable and cost-effective environment for your community.
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Buy, Sell, Or Lease
AKAM offers residential and commercial brokerage services for those looking to buy, sell, or lease. Our dedicated team has an in-depth understanding of the real estate market, trends, and pricing, ensuring competitive rates. Allow us to manage the process of showing properties, handling inquiries, and processing paperwork, providing a seamless experience from start to finish.
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Insurance & Risk Management
AKAM’s Insurance & Risk Management team is the pivotal connector between insurance brokers and your board, ensuring comprehensive protection and optimizing your investment with minimal risk. Our approach includes expert policy analysis for tailored, cost-effective coverage and strategic advice on risk mitigation to secure your property’s future. Through enhanced support and planning, we ensure you have a clear understanding of your options so that you can make informed decisions.
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Procurement
AKAM stands alone in offering a unique, two-track Procurement Program designed to enhance property management procurement at no additional cost to customers. Track I focuses on strategic sourcing and procurement, enabling the selection of high-quality suppliers and vendors. Track II introduces a Facilities Management Platform to optimize the lifecycle management of a building’s assets, ensuring efficient maintenance, risk reduction, and significant savings.
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